CNC Field Service Engineer — On-Site & Remote Support Pro

Aspire Talent Solutions

Memphis (TN)

On-site

USD 70,000 - 110,000

Full time

14 days+

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Job summary

Aspire Talent Solutions is seeking a CNC Field Service Engineer to install, troubleshoot, repair, and maintain CNC machine tools at customer sites nationwide. The role requires strong electrical and mechanical expertise, PLC programming knowledge, and a customer-first mindset.

You will travel extensively and support customers, distributors, and internal teams with technical guidance. Reporting to the CNC Field Service Manager, this position can be based anywhere east of the Mississippi, with

Qualifications

5+ years in CNC machine tool maintenance and service (electrical and mechanical).
5+ years of experience providing remote technical support within the machine tool industry.

Responsibilities

Install CNC machine tool systems at customer sites, including options and accessories.
Perform machine leveling, geometry checks, and final adjustments to ensure peak performance.
Diagnose and troubleshoot mechanical, electrical, hydraulic, pneumatic, and application-related issues.
Identify root causes and recommend corrective actions including repair or replacement solutions.
Provide on-site and remote technical support via phone, email, and other communication channels.
Support customers, distributors, and internal teams with technical guidance and problem resolution.
Provide customer training and assist with project coordination as needed.
Provide service support at trade shows and company events when required.
Maintain detailed service documentation and reporting.
Travel extensively (100%) including overnights and occasional weekend travel.
Perform other duties as needed.