CMMS Facilities Coordinator: Tenant Service & Operations

UG2; North Carolina; On-site; USD 42,000 - 64,000; Full time

Job summary

UG2 is seeking an Administrative Coordinator - CMMS to join our facilities team and deliver white-glove service to tenants. You will oversee day-to-day preventative maintenance operations, report to senior leadership, and provide essential admin support to the facilities group.

You will act as the first point of contact for tenant requests, manage the Angus CMMS, collaborate with Asset Services and Engineering, and generate standard reports on work orders and performance.

Qualifications

• Proficient in Microsoft Office and strong communication skills.
• Team-oriented with the ability to support a facilities team.
• Facilities operations experience is a plus.
• CMMS experience (Angus or similar) is advantageous.

Responsibilities

• Serve as the initial point of contact for tenants and their facilities work requests
• Coordinate and manage the Angus work order system
• Communicate regularly with Asset Services and Engineering teams
• Contact vendors and schedule subcontractor support of work as needed
• Generate standardized reporting on work order volumes, times, and productivity
• Follow-up with requestors about status, expected completion, and delays
• Survey tenants to ensure satisfaction
• Participate in site meetings as required
• Maintain operational files, OEM specs, project close-out documents, regulatory files
• Provide administrative support to team
• Other duties as assigned

Skills

Microsoft Office

Service-oriented

Team player

Verbal and written communication

Education

Bachelor's degree (Business/Finance/Engineering or sciences)

2 years’ related facilities ops experience

Tools

Angus CMMS

Job description

UG2 is seeking an Administrative Coordinator - CMMS to join our facilities team and deliver white-glove service to tenants. You will oversee day-to-day preventative maintenance operations, report to senior leadership, and provide essential admin support to the facilities group.

You will act as the first point of contact for tenant requests, manage the Angus CMMS, collaborate with Asset Services and Engineering, and generate standard reports on work orders and performance.