Administrative Coordinator

UG2; North Carolina; On-site; USD 42,000 - 64,000; Full time

Job summary

UG2 is seeking an Administrative Coordinator - CMMS to join our facilities team and deliver white-glove service to tenants. You will oversee day-to-day preventative maintenance operations, report to senior leadership, and provide essential admin support to the facilities group.

You will act as the first point of contact for tenant requests, manage the Angus CMMS, collaborate with Asset Services and Engineering, and generate standard reports on work orders and performance.

Qualifications

• Proficient in Microsoft Office and strong communication skills.
• Team-oriented with the ability to support a facilities team.
• Facilities operations experience is a plus.
• CMMS experience (Angus or similar) is advantageous.

Responsibilities

• Serve as the initial point of contact for tenants and their facilities work requests
• Coordinate and manage the Angus work order system
• Communicate regularly with Asset Services and Engineering teams
• Contact vendors and schedule subcontractor support of work as needed
• Generate standardized reporting on work order volumes, times, and productivity
• Follow-up with requestors about status, expected completion, and delays
• Survey tenants to ensure satisfaction
• Participate in site meetings as required
• Maintain operational files, OEM specs, project close-out documents, regulatory files
• Provide administrative support to team
• Other duties as assigned

Skills

Microsoft Office

Service-oriented

Team player

Verbal and written communication

Education

Bachelor's degree (Business/Finance/Engineering or sciences)

2 years’ related facilities ops experience

Tools

Angus CMMS

Job description

As the Administrative Coordinator - CMMS, you will be a critical member of our facilities team. You contribute directly to the success of our tenants and their ground-breaking scientific discoveries by providing white-glove service to the customer. You will direct the day-to-day preventative maintenance operations, report to senior leadership, and provide administrative support to the facilities team.

Job Responsibilities:

• Serve as the initial point of contact for tenants and their facilities work requests
• Coordinate and manage the Angus work order system
• Communicate regularly with Asset Services and Engineering teams
• Contact vendors and schedule subcontractor support of work as needed
• Generate standardized reporting on work order volumes, times, and productivity
• Follow-up with requestors about status, expected completion, and delays
• Survey tenants to ensure satisfaction
• Participate in site meetings as required
• Maintain operational files, original equipment manufacturer specs, project close-out documents, regulatory files, and other files as required by the site
• Provide administrative support to team
• Other duties as assigned

Requirements (Knowledge, Abilities, Skills, Education and Experience):

• Proficient in Microsoft Office
• Service-oriented attitude
• Must be able to work as part of a team and support the team
• Excellent verbal and written communications skills
• Property Management and real estate experience a plus
• Experience in Angus or other CMMS a plus
• Bachelor's degree in Business, Finance, Engineering or the sciences a plus
• Two years' related experience in facilities operations and maintenance a plus

Working Conditions and/or Physical Requirements

• The noise level in the work environment is usually moderate
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

About UG2

Founded in 2012, UG2 is privately held and headquartered in Boston, Massachusetts. At UG2, we set the standard in facility services through our relentless pursuit of innovation and excellence. We take pride in exceeding client expectations and fostering a culture of continuous improvement.

Every team member is integral to shaping our strategy and driving our mission. By embodying our commitment to service excellence, they directly contribute to UG2's growth and our reputation for delivering unparalleled results in a client-focused industry.