CMMS Administrator

The Building People Career Center; Boston (MA); On-site; USD 65,000 - 85,000; Full time

Job summary

The Building People is seeking a CMMS Administrator to support facility operations and maintenance at a federal government installation. The CMMS Administrator is responsible for managing all aspects of the work order database, ensuring work orders are created, tracked, and closed accurately and in a timely manner, and providing required reports to the Project Manager and government representatives.

Responsibilities include receiving and recording work orders in CMMS, scheduling service calls,

Responsibilities

• Receives and records work orders in the CMMS system and distributes tickets to service crews.
• Prepares work orders, schedules service calls, and dispatches crews.
• Contacts customers to obtain service information and relays instructions to crews.
• Answers incoming service calls and ensures tickets are closed properly.
• All other duties as assigned.

Job description

Position Description/Summary:

The Building People is seeking a CMMS Administrator to support facility operations and maintenance services at a federal government installation. The CMMS Administrator is responsible for managing all aspects of the work order database, ensuring work orders are created, tracked, and closed accurately and in a timely manner, and providing required reports to the Project Manager and government representatives. The CMMS Admin will:

• Receives, records in CMMS system, and distributes work order and preventive maintenance tickets to service crews upon customers' requests for service records information, such as name, address, article to be repaired, or service to be rendered


• Prepares work order and distributes to service crew, schedules service calls and dispatches service crew.


• Calls or writes the customer to ensure satisfactory performance of service, keeps record of service calls and work orders, may dispatch orders and relay messages and special instructions to mobile crews and other departments using radio or cellular telephone equipment.


• Courteously answers all incoming service calls and dispatches accordingly. Coordinates with proper staff to make sure ticket is closed appropriately


• All other duties as assigned