CMDB & Service Mapping Lead | Data Quality & Governance

Crown; New Bremen (OH); Ibrido; USD 110.000 - 140.000; Tempo pieno

Descrizione del lavoro

Crown Equipment Corporation in New Bremen, OH, is seeking a Configuration Management Database Manager to own CMDB strategy, governance, and CI ownership across infrastructure, applications, cloud platforms, networks, databases, and business services.

Responsibilities include defining CI standards, data quality, audits, dashboards, and service mapping to document dependencies and improve resilience and DR planning.

Competenze

• Bachelor's degree plus 5+ years in CMDB/ITSM environments.
• ITIL Foundation required; advanced ITIL preferred.
• Experience with enterprise CMDB governance and data quality standards.

Mansioni

• Own and administer enterprise CMDB strategy, governance, policies, standards, and procedures.
• Define CI ownership and classification; maintain attributes, naming, and relationships.
• Develop data quality scorecards, dashboards, and executive reporting.
• Lead service mapping initiatives to document business services and dependencies.
• Support resiliency, disaster recovery planning, and service impact analysis.

Conoscenze

CMDB governance

Data quality management

Service mapping

CI lifecycle management

Incident management

Problem management

Change management

Business continuity planning

Formazione

Bachelor's degree in Information Technology / MIS / Computer Science / Information Systems

Non-degree considered with 12+ years of related experience + HS diploma/GED

Strumenti

ServiceNow

CMDB

Service Mapping

Discovery

Descrizione del lavoro

Crown Equipment Corporation in New Bremen, OH, is seeking a Configuration Management Database Manager to own CMDB strategy, governance, and CI ownership across infrastructure, applications, cloud platforms, networks, databases, and business services.

Responsibilities include defining CI standards, data quality, audits, dashboards, and service mapping to document dependencies and improve resilience and DR planning.