CMDB Data Quality & Governance Analyst

Sony Pictures Entertainment, Inc; Culver City (CA); On-site; USD 85,000 - 106,000; Full time

Benefits offered by this job

Annual incentive

Comprehensive benefits

Job summary

Sony Pictures Entertainment is seeking an Analyst for IT Configuration Management Database (CMDB) governance and data quality. The role focuses on accurate CI data, relationships, ownership, and lifecycle status, working with Application and Infrastructure teams to sustain reliable configuration data and enable ITSM processes.

Responsibilities include CMDB item management, data quality remediation, and collaboration with CI owners; experience with ServiceNow CMDB is preferred.

Qualifications

• Bachelor’s degree in information technology, Computer Science, Information Systems, or a related field, or equivalent relevant experience.
• Strong attention to detail and analytical ability with problem-solving skills.
• Good written and verbal communication skills; ability to collaborate with technical teams and stakeholders.

Responsibilities

• Create, update, validate, and maintain Configuration Items and related attributes in the CMDB; manage CI onboarding, ownership changes, lifecycle updates, and decommissioning.
• Support discovery, integrations, imports, and reconciliation to maintain CMDB data; review exceptions and coordinate remediation.

Skills

Attention to detail

Analytical thinking

Problem-solving

Communication skills

Collaboration

Education

Bachelor’s degree in IT/CS/IS or related field

Tools

ServiceNow CMDB

Job description

Sony Pictures Entertainment is seeking an Analyst for IT Configuration Management Database (CMDB) governance and data quality. The role focuses on accurate CI data, relationships, ownership, and lifecycle status, working with Application and Infrastructure teams to sustain reliable configuration data and enable ITSM processes.

Responsibilities include CMDB item management, data quality remediation, and collaboration with CI owners; experience with ServiceNow CMDB is preferred.