Club Restaurant Manager - Guest Experience Leader

Invited; Irving (IA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

Life insurance

Disability insurance

401(k) retirement savings plan

Paid time off

Job summary

Invited is seeking a Restaurant Manager to oversee the club's dining operations, ensuring exceptional member experiences and strict adherence to service standards. This role involves hands-on supervision, coordinating reservations, and maintaining daily food and beverage service across breakfast, lunch, and dinner shifts.

The position supports training and development of staff, maintains knowledge of menu and beverage offerings, and collaborates with Club leadership to elevate guest satisfaction

Qualifications

• High school diploma or equivalent.
• Minimum 2 years in food & beverage, restaurant, or private club setting.
• Preferred certifications include Food Handlers Certificate, Alcohol Safety, STAR Service Certification, STAR Trainer Certification, TABC Certification, and CPR Certification.

Responsibilities

• Maintain Invited service standards at high levels, following the Invited’s service standards.
• Provide exceptional food and beverage service to members and guests, adhering to Invited’s standards of service and excellence.
• Ensure member/guest orders are accurately executed and delivered promptly.
• Supervise service staff as directed to ensure consistent and high-quality service execution.
• Monitor the reservation book to stay informed about shift functions, special notes, and room setups.
• Oversee room setups to match reservations and event specifications; ensure cleanliness and readiness for upcoming service hours or events.
• Complete opening and closing procedures for breakfast, lunch, or dinner shifts, depending on schedule.
• Ensure daily side work and assignments are completed in line with service FOCUS expectations, maintaining orderly and sanitary work areas.
• Assist in the training and development of service staff, ensuring a well-trained team that upholds service excellence.
• Participate in and as directed, lead staff meetings, daily line-ups, weekly service training meetings, and special training sessions.
• Help implement various training programs to maintain a skilled staff and drive member satisfaction and retention.
• Maintain comprehensive knowledge of the a la carte menu, including daily features and specials not listed on the menu.
• Have clear knowledge of the club’s liquor, beer, and wine offerings.
• Record any necessary information or tasks in the log to pass on to the next shift.
• Communicate with team members and supervisors about any updates, shifts, or special instructions to ensure smooth operations.

Skills

Leadership

Communication

Confidential data handling

Computer skills (Excel)

Education

High school diploma or equivalent

Tools

Point of Sale

Spreadsheet software

Job description

Invited is seeking a Restaurant Manager to oversee the club's dining operations, ensuring exceptional member experiences and strict adherence to service standards. This role involves hands-on supervision, coordinating reservations, and maintaining daily food and beverage service across breakfast, lunch, and dinner shifts.

The position supports training and development of staff, maintains knowledge of menu and beverage offerings, and collaborates with Club leadership to elevate guest satisfaction