Club Operations & Member Experience Lead

Planet Fitness; Michigan; On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Great growth opportunities

Excellent Training program

Set Schedule

Employee Referral Bonus

Medical, Dental and Vision insurance

401(k) with employer match

Profit sharing

FREE Black Card Membership

Paid time off starting on start date

Night premium 1/hour (10:00 PM-6:00 AM

Clean work environment

Job summary

Planet Fitness in Michigan is seeking an Assistant Manager to lead a club team and ensure a superior member experience. You will work with the General Manager to coordinate operations, drive customer service excellence, and manage daily tasks to keep the club performing at its best.

The role emphasizes team leadership, staff development, and recruiting in support of a welcoming, Judgement Free environment for all members and guests.

Qualifications

• Minimum 1 year of management experience.
• Fitness, retail or hospitality background preferred.
• Associate's degree in Exercise Science, Business or Kinesiology or equivalent experience.
• Must be 18 years or older.

Responsibilities

• Assist General Manager and oversee daily club operations.
• Provide superior member service and greet/assist members.
• Recruit, hire, and train staff to maintain full coverage.
• Ensure safety, cleanliness and club standards are met.
• Motivate staff to achieve productivity and service goals.

Skills

Customer service

Team leadership

Communication

Staff recruitment

Education

Associate's degree - Exercise Science

Business

Kinesiology

Job description

Planet Fitness in Michigan is seeking an Assistant Manager to lead a club team and ensure a superior member experience. You will work with the General Manager to coordinate operations, drive customer service excellence, and manage daily tasks to keep the club performing at its best.

The role emphasizes team leadership, staff development, and recruiting in support of a welcoming, Judgement Free environment for all members and guests.