Assistant Club Manager Lead Teams Elevate Member Experience

Planet Fitness; Livonia (MI); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

Great growth opportunities

Training program

Set Schedule

Medical benefits

401(k) with employer match

Profit sharing

Free Black Card Membership

Paid time off

Night shift premium

Job summary

Planet Fitness Livonia seeks an Assistant Manager to lead the club’s operations, provide superior member service, and drive a high‑performing team to deliver a consistently exceptional “Judgement Free” experience.

You will work with the General Manager to recruit, train, and schedule staff, ensure safety and cleanliness, greet members, resolve inquiries, and uphold Planet Fitness standards while contributing to the club’s profitability.

Qualifications

• At least one year of management experience required. Fitness, retail or hospitality experience strongly preferred.
• Associate’s degree in Exercise Science, Business, Kinesiology, or similar degree, or a combination of experience and education preferred.
• Must be 18 years of age or older.
• Continual standing and walking during your shift.
• Continual talking to members and potential members in person and on the phone during your shift.
• Must be able to lift 45 pounds.

Responsibilities

• In partnership with the General Manager, the Assistant Manager is responsible for the entire operation and management of the Club, ensuring positive member experience, teamwork and operational excellence.
• In the absence of the Club General Manager, manage all aspects of the Club’s operation and motivate the team to achieve productivity and customer service goals.
• Assist with recruitment, hiring and training to ensure full staffing at all times.
• Ensure excellence in Company Customer Service/Member Service by greeting, assisting and responding to member inquiries.

Skills

Customer service

Team leadership

Communication

Operational excellence

Education

Associate degree or equivalent in Exercise Science/Business/Kinesiology or related field

Job description

Planet Fitness Livonia seeks an Assistant Manager to lead the club’s operations, provide superior member service, and drive a high‑performing team to deliver a consistently exceptional “Judgement Free” experience.

You will work with the General Manager to recruit, train, and schedule staff, ensure safety and cleanliness, greet members, resolve inquiries, and uphold Planet Fitness standards while contributing to the club’s profitability.