Fitness Club Ops Lead — Drive Member Experience

EPIC Fitness Group dba Planet Fitness; Rochester Hills (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Great growth opportunities

An excellent Training program

Set Schedule

Employee Referral Bonus program

Medical, Dental and Vision insurance

401(k) with a generous employer match

Profit sharing program

FREE Black Card Membership (inspiring你

A generous paid time off policy that提高

This position has a $1/hour premium

A sparkling clean work environment (we

Contribute to changing people's lives

Work hard play hard with an amazing

Job summary

EPIC Fitness Group dba Planet Fitness in Rochester Hills, MI seeks an Assistant Manager to deliver a superior member experience and lead a team to operational excellence. You will partner with the General Manager to oversee daily club operations and ensure every guest feels welcome.

Responsibilities include assisting with recruitment and training, maintaining high service standards, and promptly addressing member inquiries to support the club's growth and health goals.

Responsibilities

• Oversee the entire operation and ensure positive member experience and operational excellence.
• Assist with management in the absence of the Club General Manager and motivate the team to achieve productivity and customer service goals.
• Assist with recruitment, hiring and training to ensure full staffing at all times.
• Ensure excellence in Customer Service by greeting members, assisting, and responding to inquiries.

Job description

EPIC Fitness Group dba Planet Fitness in Rochester Hills, MI seeks an Assistant Manager to deliver a superior member experience and lead a team to operational excellence. You will partner with the General Manager to oversee daily club operations and ensure every guest feels welcome.

Responsibilities include assisting with recruitment and training, maintaining high service standards, and promptly addressing member inquiries to support the club's growth and health goals.