Club Operations Lead — Growth, Service & Team Leadership

EPIC Fitness Group dba Planet Fitness; Lake Orion (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Great growth opportunities

Training program

Set Schedule

Employee Referral Bonus program

Medical, Dental and Vision insurance

401(k) with employer match

Profit sharing program

FREE Black Card Membership

Generous paid time off

Night shift premium $1/hr

Clean, positive work environment

Community health initiatives

Team dynamic atmosphere

Job summary

Planet Fitness is seeking an Assistant Manager in Michigan to lead club operations, deliver exceptional member service, and drive a team toward operational excellence. You will help recruit, hire, and train staff, ensuring staff and members have a positive experience.

Benefits include medical/dental/vision, 401(k) with match, profit sharing, a $1/hour premium for hours 10:00 PM–6:00 AM, and a commitment to a healthy, inclusive culture. Equal Opportunity Employer.

Qualifications

• At least one year of management experience required.
• Fitness, retail or hospitality experience strongly preferred.
• Must be 18 years of age or older.
• Continual standing and walking during your shift.
• Continual talking to members and potential members in person and on the phone during your shift.
• Must be able to lift 45 pounds.

Responsibilities

• In partnership with the General Manager, responsible for the entire operation and management of the Club, ensuring positive member experience, teamwork and operational excellence.
• The Assistant Manager manages all aspects of the Club’s operation in the absence of the Club General Manager and motivates the team to achieve club productivity and customer service goals.
• Assist with recruitment, hiring and training to ensure the club is fully staffed at all times.
• Ensure excellence in Company Customer Service/Member Service by creating a welcoming environment and quickly responding to member inquiries and needs.

Skills

Management experience

Customer service

Team leadership

Shift flexibility

Education

Associate’s degree in Exercise Science, Business, Kinesiology, or similar degree

Job description

Planet Fitness is seeking an Assistant Manager in Michigan to lead club operations, deliver exceptional member service, and drive a team toward operational excellence. You will help recruit, hire, and train staff, ensuring staff and members have a positive experience.

Benefits include medical/dental/vision, 401(k) with match, profit sharing, a $1/hour premium for hours 10:00 PM–6:00 AM, and a commitment to a healthy, inclusive culture. Equal Opportunity Employer.