Assistant Manager - Club Ops, Growth & Member Experience

EPIC Fitness Group dba Planet Fitness; Southfield (MI); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Great growth opportunities

Training program

Set Schedule

Insurance: Medical, Dental, Vision

401(k) with generous match

Profit sharing

Free Black Card membership

Paid time off from start date

Night shift premium ($1/hour)

Clean work environment

Impactful work helping healthierPlanet

Team-oriented culture

Job summary

EPIC Fitness Group dba Planet Fitness is seeking an Assistant Manager in Michigan to deliver a superior, judgment-free member experience and to lead a team of associates toward operational excellence.

You will work with the General Manager to ensure excellent customer service, assist with recruitment and training, and manage daily club operations to maintain a positive, productive environment for both staff and members.

Qualifications

• Provide superior customer service to members and guests.
• Lead a team of associates to achieve operational excellence.
• Assist with recruitment, hiring and training to keep the club staffed.

Responsibilities

• Oversee the operation and management of the Club in partnership with the General Manager.
• Motivate and inspire the team to achieve productivity and customer service goals.
• Follow company standards to contribute to the club's financial best interests.
• Ensure staff and member experience remains positive and welcoming.

Skills

Customer service

Team leadership

Staff development

Recruitment

Job description

EPIC Fitness Group dba Planet Fitness is seeking an Assistant Manager in Michigan to deliver a superior, judgment-free member experience and to lead a team of associates toward operational excellence.

You will work with the General Manager to ensure excellent customer service, assist with recruitment and training, and manage daily club operations to maintain a positive, productive environment for both staff and members.