Club Assistant Manager Lead Team, Elevate Member Experience

EPIC Fitness Group dba Planet Fitness; Garden City (MI); In loco; USD 38.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

Great growth opportunities

Training program

Set Schedule

401(k) with employer match

Profit sharing program

Free Black Card Membership

Paid time off

Night shift premium $1/hour

Medical, Dental and Vision insurance

Descrizione del lavoro

Planet Fitness in Garden City, MI is seeking an Assistant Manager to deliver a superior member experience, lead a team of associates, and coordinate with the General Manager to drive operational excellence.

You will assist with recruitment, training, and scheduling, ensuring a welcoming environment and responsive service for members and guests, while leveraging a night-shift premium when applicable.

Competenze

• Provide superior customer service to members and guests.
• Lead a team of associates to achieve operational excellence.
• Coordinate with General Manager to manage club operations.
• Assist with recruitment, hiring and training to maintain staffing.

Mansioni

• In partnership with the General Manager, the Assistant Manager is responsible for the entire operation and management of the Club, ensuring positive member experience, teamwork and operational excellence.
• The Assistant Manager, manages and is responsible for all aspects of the Club’s operation in the absence of the Club General Manager. To work productively as part of a team and to motivate and inspire the team to achieve club productivity and customer service goals. To follow all Company standards, ensuring that the work shift contributes to the financial best interests of the Club, ensuring the individual and collective skills of the team are utilized effectively, and both the staff and member experience is positive.
• The Assistant Manager will assist with recruitment, hiring and training in order to ensure that the club is fully staffed at all times.
• Ensures excellence in Company Customer Service/Member Service at all times by consistently creating a welcoming environment for the members by greeting and assisting, as well as quickly responding to member inquires and needs.

Conoscenze

Leadership

Customer service

Teamwork

Operations management

Descrizione del lavoro

Planet Fitness in Garden City, MI is seeking an Assistant Manager to deliver a superior member experience, lead a team of associates, and coordinate with the General Manager to drive operational excellence.

You will assist with recruitment, training, and scheduling, ensuring a welcoming environment and responsive service for members and guests, while leveraging a night-shift premium when applicable.