Club Operations & Member Experience Lead

Planet Fitness; Elk River (MN); On-site; USD 44,000 - 54,000; Full time

Job summary

Planet Fitness in Elk River, MN seeks a hands-on Gym Manager to oversee daily operations and staff, ensuring a positive member experience and financial success for the club.

You will recruit, train and schedule staff, supervise front desk activities, conduct gym tours for prospective members, and manage payroll and marketing efforts. A strong focus on customer service and leadership is essential.

Qualifications

• High school diploma required.
• Prior supervisory experience required.
• Strong customer service skills required.
• Strong communication, organizational and leadership skills required.
• Basic computer proficiency required.

Responsibilities

• Supervise staff, including recruitment, scheduling and training.
• Oversee member service to ensure outstanding customer experience.
• Handle front desk tasks and greet potential members with gym tours.
• Process weekly payroll and support payroll administration.

Skills

Customer service

Leadership

Communication

Organizational skills

Computer literacy

Education

High school diploma

Job description

Planet Fitness in Elk River, MN seeks a hands-on Gym Manager to oversee daily operations and staff, ensuring a positive member experience and financial success for the club.

You will recruit, train and schedule staff, supervise front desk activities, conduct gym tours for prospective members, and manage payroll and marketing efforts. A strong focus on customer service and leadership is essential.