Club Operations Leader: Growth & Member Experience

Crunch Fitness - Fitness Ventures LLC; Fayetteville (AR); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Employee discounts

Paid holidays

Job summary

Crunch Fitness - Fitness Ventures LLC is seeking an Assistant General Manager in Fayetteville, AR. The AGM will support daily operations, drive membership growth, and coach staff to deliver an outstanding member experience. This role requires strong leadership and a commitment to brand standards.

The AGM will act as on-site leader in the General Manager's absence, oversee performance, payroll, scheduling, and policy adherence while promoting a welcoming, high-performing club environment.

Qualifications

• Leadership and people management capabilities.
• Strong communication and customer-service skills.
• Ability to organize, plan, and prioritize workloads.

Responsibilities

• Support the General Manager in creating a diverse, inclusive, and member-focused culture.
• Lead by example with exceptional customer service and operational excellence.
• Coach, motivate, and develop team members to meet club goals.
• Assist with recruiting, interviewing, hiring, onboarding, and training.

Skills

Leadership

Customer service

Communication

Organizational

Problem-solving

Team motivation

Flexibility

Recruiting

Education

High school diploma or GED

Job description

Crunch Fitness - Fitness Ventures LLC is seeking an Assistant General Manager in Fayetteville, AR. The AGM will support daily operations, drive membership growth, and coach staff to deliver an outstanding member experience. This role requires strong leadership and a commitment to brand standards.

The AGM will act as on-site leader in the General Manager's absence, oversee performance, payroll, scheduling, and policy adherence while promoting a welcoming, high-performing club environment.