Club Operations Leader: Elevate Member Experience

Baseline Fitness; Lakeville (MN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Employee discounts

Flexible schedule

Advancement Opportunities

Job summary

Planet Fitness Baseline Fitness is seeking a Club Manager to oversee gym operations and ensure a positive member experience while driving financial performance.

You will recruit, hire, train, schedule and supervise staff; manage front desk activities; support members and team members; and ensure the club is open and staffed during all hours. Opportunity for advancement and comprehensive benefits are provided.

Qualifications

• At least 1 year of equivalent managerial experience.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.
• Honesty and good work ethic.

Responsibilities

• Recruit, hire, train, schedule and supervise team members.
• Oversee member service to ensure great customer experience.
• Lead front desk tasks: greetings, tours, service questions.
• Provide support for team members and club members.
• Maintain a positive image for the club.
• Ensure opening/closing and staffing during all hours.
• Order supplies and track inventory.

Skills

Honesty & work ethic

Customer service

Communication

Organizational skills

Leadership

Basic computer skills

Tools

Paycom

Job description

Planet Fitness Baseline Fitness is seeking a Club Manager to oversee gym operations and ensure a positive member experience while driving financial performance.

You will recruit, hire, train, schedule and supervise staff; manage front desk activities; support members and team members; and ensure the club is open and staffed during all hours. Opportunity for advancement and comprehensive benefits are provided.