Club Operations Lead - Membership Growth & Team Training

Planet Fitness; Springfield (AL); Presencial; USD 17.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Paid Time Off

Vision insurance

Dental insurance

401(k)

Descripción de la vacante

Planet Fitness in the United States is seeking an Assistant Manager to support the Club Manager, lead a team, and uphold the Judgement Free Zone experience for members. You will help drive membership growth, maintain a welcoming club environment, and ensure safety and cleanliness across daily operations.

The role requires on-site work, strong leadership, and hands-on customer service to resolve member concerns, manage staff performance, and coordinate front desk duties with professionalism.

Formación

• Must have strong leadership and customer service skills.
• Experienced in supervising front desk and staff.
• Ability to train and motivate team and manage schedules.

Responsabilidades

• Lead by example to promote a positive team environment.
• Oversee daily club operations and ensure safety and cleanliness.
• Manage front desk functions and member sign-ups; assist with tours and inquiries.
• Support staff scheduling, time management, and performance coaching.
• Ensure excellent member service and address member concerns promptly.

Conocimientos

Leadership

Customer Service

Team Supervision

Communication

Descripción del empleo

Planet Fitness in the United States is seeking an Assistant Manager to support the Club Manager, lead a team, and uphold the Judgement Free Zone experience for members. You will help drive membership growth, maintain a welcoming club environment, and ensure safety and cleanliness across daily operations.

The role requires on-site work, strong leadership, and hands-on customer service to resolve member concerns, manage staff performance, and coordinate front desk duties with professionalism.