Club Operations Lead – Growth & Benefits (Onsite)

Planet Fitness - Fitton Clubs; Peru (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Wellness resources

401(k)

401(k) matching

Dental insurance

Job summary

Planet Fitness - Fitton Clubs is seeking an Assistant Manager to support the Club Manager and drive exceptional member experiences in a busy fitness club. The role is on-site, hourly, and focused on staff leadership, operations, and customer service.

You will help recruit and train staff, oversee daily operations, ensure safety and cleanliness, and promote the Judgement Free Zone mindset to members and guests. This is a hands-on position with growth opportunities.

Qualifications

• Must be 18 year of age or older.
• Must be able to work onsite, this is not a remote position.
• Must obtain CPR/AED Certification within required timeframes.
• Must obtain Tanning Certification within company required timeframes.
• Must pass background check within first week of hire.

Responsibilities

• Staff Leadership & Training: support hiring, training, and performance管理 of team members; supervise front desk and cleaning staff; promote a positive work environment; coach staff to meet standards; assist with scheduling.
• Operations & Facility Management: manage daily club operations; enforce policies; supervise staff scheduling; front desk duties; member check-ins and tours; maintain cleanliness and inventory.
• Member Experience & Customer Service: uphold the Judgement Free Zone; ensure welcoming atmosphere; resolve member concerns promptly; maintain club floor presence and staff accountability.

Skills

Superior customer service

Strong leadership

Communication skills

Conflict resolution

Energetic

Problem solving

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Job description

Planet Fitness - Fitton Clubs is seeking an Assistant Manager to support the Club Manager and drive exceptional member experiences in a busy fitness club. The role is on-site, hourly, and focused on staff leadership, operations, and customer service.

You will help recruit and train staff, oversee daily operations, ensure safety and cleanliness, and promote the Judgement Free Zone mindset to members and guests. This is a hands-on position with growth opportunities.