Club Operations Lead - Growth & Team Leadership

First National Bankers Bank; New Castle (PA); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Dental insurance

Job summary

Planet Fitness is seeking an Assistant Manager to support the Club Manager in daily operations, ensuring a welcoming, clean, and safe environment that reflects the Judgement Free Zone standards. You will lead a front desk and service staff, promote member satisfaction, and help drive membership growth.

This on-site role requires 18+, CPR/AED certification, tanning certification, and availability for occasional off-site meetings.

Qualifications

• Must demonstrate strong leadership and communication skills.
• Experience in customer service or fitness industry is a plus.
• Ability to manage staff and resolve conflicts professionally.

Responsibilities

• Lead, train, and motivate front desk and cleaning staff.
• Oversee daily club operations and safety procedures.
• Ensure member satisfaction and uphold brand standards.
• Manage schedules, inquiries, and tours for prospective members.

Skills

Leadership

Communication

Conflict resolution

Customer service

Hard working

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Job description

Planet Fitness is seeking an Assistant Manager to support the Club Manager in daily operations, ensuring a welcoming, clean, and safe environment that reflects the Judgement Free Zone standards. You will lead a front desk and service staff, promote member satisfaction, and help drive membership growth.

This on-site role requires 18+, CPR/AED certification, tanning certification, and availability for occasional off-site meetings.