Club Member Experience Specialist - Part Time

Bass Pro Shops; Colorado Springs (CO); Hybrid; USD 22,000 - 26,000; Part time

Benefits offered by this job

Retail discounts

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops Colorado Springs is seeking a CLUB Customer Service Outfitter for a part-time role. You will be the CLUB product expert, handling member interactions, processing applications, and delivering a premier customer experience on the sales floor.

You will promote CLUB benefits, process payments, and assist with accounts while supporting store needs. The role emphasizes service quality, accuracy, and peer coaching within a busy retail environment.

Qualifications

• High school diploma or equivalent experience.
• 0 to 2 years of experience.
• Excellent organization skills and attention to details.
• Experience in a customer service environment.
• Excellent verbal and written communication skills.
• Adaptability to new processes and procedures.
• Self-motivation and initiative while unsupervised.

Responsibilities

• Greet customers and present CLUB membership opportunities.
• Explain CLUB benefits and provide exclusive experiences.
• Execute CLUB operations and compliance programs.
• Demonstrate products to customers and highlight sales.
• Keep CLUB inventory accurate and the booth organized.
• Process payments, answer account questions, and assist with applications.
• Provide daily feedback and reports in a timely manner.
• Peer coaching, recognition, and CLUB advocacy.
• Support other store areas as needed.

Skills

Customer service

Verbal communication

Written communication

Organization

Self-motivation

Adaptability

Education

High school diploma or equivalent

Job description

Bass Pro Shops Colorado Springs is seeking a CLUB Customer Service Outfitter for a part-time role. You will be the CLUB product expert, handling member interactions, processing applications, and delivering a premier customer experience on the sales floor.

You will promote CLUB benefits, process payments, and assist with accounts while supporting store needs. The role emphasizes service quality, accuracy, and peer coaching within a busy retail environment.