CLUB Member Experience Specialist

Bass Pro Shops; League City (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a part-time CLUB Customer Service Outfitter in League City, Texas. The role focuses on delivering world-class service, promoting the CLUB Membership, and guiding customers through account services and CLUB applications.

You will be the product expert for CLUB offerings, support store operations, and coach peers on CLUB processes while maintaining compliance and a high level of customer satisfaction.

Qualifications

• Experience in a customer service environment.
• Excellent verbal and written communication skills.
• Excellent organization skills and attention to detail.
• Adaptability to new processes and procedures.
• Self-motivation and initiative while unsupervised.

Responsibilities

• Greet customers and present CLUB Membership opportunities and exclusive experiences.
• Execute CLUB operational and compliance programs.
• Demonstrate products and keep CLUB inventory accurate and organized.
• Process payments, answer account questions, and assist with CLUB applications.

Skills

Customer service

Communication

Organization

Adaptability

Self-motivation

Education

High school diploma or equivalent

Job description

Bass Pro Shops is seeking a part-time CLUB Customer Service Outfitter in League City, Texas. The role focuses on delivering world-class service, promoting the CLUB Membership, and guiding customers through account services and CLUB applications.

You will be the product expert for CLUB offerings, support store operations, and coach peers on CLUB processes while maintaining compliance and a high level of customer satisfaction.