CLUB Member Experience Specialist

Bass Pro Outdoor World; Lawrenceville (GA); Sur place; USD 17 000 - 21 000; Temps partiel

Avantages offerts par ce poste

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Résumé du poste

Bass Pro Shops in Lawrenceville, GA is seeking a CLUB Customer Service Outfitter to assist guests and promote CLUB Membership. You will be the product expert, process CLUB applications, and ensure a high quality customer experience across the store.

The role emphasizes compliance, peer coaching, and delivering a full CLUB Member experience, including payments and account inquiries. Part-time position with benefits and opportunities for growth in a busy retail environment.

Qualifications

• Excellent organization skills and attention to details.
• Experience in a customer service environment.
• Excellent verbal and written communication skills.
• Adaptability to new processes and procedures.
• Excellent self-motivation and initiative while unsupervised.

Responsabilités

• Greet customers and present CLUB membership opportunities.
• Demonstrate products and maintain CLUB inventory accuracy.
• Process payments and CLUB applications, answer account questions.
• Provide CLUB Member experience and timely feedback/reports.
• Support store when needed and coach peers as CLUB advocate.

Connaissances

Customer service

Communication skills

Organizational skills

Adaptability

Self-motivation

Formation

High school diploma or equivalent

Outils

POS system

Description du poste

Bass Pro Shops in Lawrenceville, GA is seeking a CLUB Customer Service Outfitter to assist guests and promote CLUB Membership. You will be the product expert, process CLUB applications, and ensure a high quality customer experience across the store.

The role emphasizes compliance, peer coaching, and delivering a full CLUB Member experience, including payments and account inquiries. Part-time position with benefits and opportunities for growth in a busy retail environment.