CLUB Member Experience Specialist

Bass Pro Outdoor World; Bossier City (LA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Retail discounts

Job summary

Bass Pro Shops is seeking a part-time CLUB Customer Service Outfitter to deliver world-class service and promote CLUB membership benefits. You will act as a product expert, process CLUB applications, and support sales and store operations while maintaining inventory and a welcoming customer experience.

The role emphasizes customer interaction, product demonstrations, and adherence to CLUB processes, with ongoing coaching and collaboration with store teams to meet service metrics.

Qualifications

• High school diploma or equivalent.
• 0–2 years of experience in customer service.
• Excellent organizational and communication skills.

Responsibilities

• Greet customers and promote CLUB membership program.
• Demonstrate products and explain promotions.
• Process payments and CLUB applications.
• Maintain accurate CLUB inventory and booth cleanliness.
• Provide peer coaching and CLUB advocacy.
• Assist customers across store as needed.

Skills

Excellent organization skills

Customer service experience

Verbal and written communication

Adaptability

Self-motivation

Education

High school diploma or equivalent

Job description

Bass Pro Shops is seeking a part-time CLUB Customer Service Outfitter to deliver world-class service and promote CLUB membership benefits. You will act as a product expert, process CLUB applications, and support sales and store operations while maintaining inventory and a welcoming customer experience.

The role emphasizes customer interaction, product demonstrations, and adherence to CLUB processes, with ongoing coaching and collaboration with store teams to meet service metrics.