Club Member Experience Advocate (Part-Time)

Basspro; Grandville (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a CLUB Outfitter to deliver world-class customer service and explain CLUB benefits. You will be the product expert, handling account servicing, member activations, CLUB sales, and the member experience on the sales floor.

This part-time role supports store operations, coaching peers, processing applications, and keeping CLUB inventory accurate. A positive, energetic presence helps create a premier shopping experience for guests.

Qualifications

• Requires high school diploma or equivalent.
• Experience in a customer service environment desired.
• Excellent verbal and written communication skills.
• Ability to adapt to new processes and procedures.

Responsibilities

• Greet customers and present CLUB membership opportunities.
• Explain CLUB benefits and process applications for new and current members.
• Operate CLUB processes, activate members, and handle CLUB sales on the floor.
• Provide peer coaching and support as a CLUB advocate and representative.
• Maintain CLUB inventory accuracy and keep the CLUB Booth organized.
• Assist with payments, account questions, and CLUB-related inquiries.

Skills

Organization

Customer service experience

Communication skills

Adaptability

Self-motivation

Education

High school diploma or equivalent

Job description

Bass Pro Shops is seeking a CLUB Outfitter to deliver world-class customer service and explain CLUB benefits. You will be the product expert, handling account servicing, member activations, CLUB sales, and the member experience on the sales floor.

This part-time role supports store operations, coaching peers, processing applications, and keeping CLUB inventory accurate. A positive, energetic presence helps create a premier shopping experience for guests.