Club Member Experience Advocate

Bass Pro Outdoor World; Grandville (MI); In loco; USD 17.000 - 22.000; Part-time

Vantaggi offerti da questo lavoro

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Descrizione del lavoro

Bass Pro Shops is seeking a CLUB Outfitter to deliver world-class customer service and promote CLUB membership benefits. The role focuses on product expertise, account servicing, membership activation, and compliant operations within the store.

Ideal candidates have a high school diploma and up to 2 years in customer service, with strong communication and initiative. This is a part-time opportunity with benefits, aimed at enhancing guest experiences across the Bass Pro Shops environment.

Competenze

• High school diploma or equivalent required.
• 0–2 years of experience in a customer service role preferred.
• Experience in a customer service environment is beneficial.

Mansioni

• Greet customers, present CLUB membership options, and promote benefits.
• Demonstrate products and keep CLUB booth organized.
• Process payments, answer account questions, and handle CLUB applications.
• Provide daily feedback and reports in a timely and accurate manner.
• Offer peer coaching and support as a CLUB advocate and representative.
• Deliver service across store areas based on business needs.

Conoscenze

Great organization

Customer service experience

Verbal and written communication

Adaptability to new processes

Self-motivation and initiative

Formazione

High school diploma or equivalent

Descrizione del lavoro

Bass Pro Shops is seeking a CLUB Outfitter to deliver world-class customer service and promote CLUB membership benefits. The role focuses on product expertise, account servicing, membership activation, and compliant operations within the store.

Ideal candidates have a high school diploma and up to 2 years in customer service, with strong communication and initiative. This is a part-time opportunity with benefits, aimed at enhancing guest experiences across the Bass Pro Shops environment.