Club Lounge Floor Attendant

The Post Oak Hotel at Uptown Houston

Houston (TX)

On-site

USD 18,184 - 25,898

Full time

14 days+

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Benefits offered by this job

Paid Time Off

401K

Generous employee discounts

Complimentary parking

Colleague meal

Job summary

A luxury hotel in Texas is seeking a Club Lounge Attendant to provide exceptional guest services and maintain a high level of hospitality. The ideal candidate will have experience in concierge duties, a hospitality-related degree, and a strong attention to detail. This role offers flexible scheduling and various benefits, including generous employee discounts and opportunities for advancement.

Qualifications

3 years of concierge or hospitality experience preferred.
Ability to work flexible schedules, including nights, weekends and holidays.
Physical demands: Ability to lift 25 pounds on a regular basis.

Responsibilities

Perform all concierge duties for Club Level guests.
Assist guests with administrative duties.
Maintain an immaculately clean and luxurious Club environment.

Skills

Strong attention to detail

Concierge duties

Hospitality experience

Education

Hospitality or related degree/certification

Job description

Join to apply for the Club Lounge Floor Attendant role at The Post Oak Hotel at Uptown Houston

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Join to apply for the Club Lounge Floor Attendant role at The Post Oak Hotel at Uptown Houston

Club Lounge Attendant

The Post Oak Hotel is seeking a

Overview

Club Lounge Attendant

The Post Oak Hotel is seeking a Club Lounge Attendant to join the only Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences.

The Club Lounge Attendant will be responsible for welcoming and assisting all guests entering and utilizing the Club Lounge while adhering to proper standards and compliance with Forbes Five-Star service requirements.

Responsibilities

Perform all concierge duties for Club Level guests such as local recommendations and booking of limos, restaurants, activities, shopping, etc
Assist the guest with any administrative duties as requested such as printing, photo copies, faxing, scanning, directions and airline boarding passes, etc
Must demonstrate ability to present and explain all menu offerings and wine lists; maintain food and beverage presentation
Maintain an immaculately clean and luxurious Club environment
Resolve guest’s issues in a pleasant, empowered and prompt manner
Communicate effectively with management and other departments and assist when needed in order to exceed the guest’s expectations
Work to build insightful guest profiles and promote special hotel programs
Be knowledgeable about The Post Oak and its services

Qualifications

Aspire to our values of being passionate, strive for excellence, remain relevant, collaborate and act with honor and integrity
Hospitality or related degree/certification preferred.
3 years of concierge or hospitality experience preferred
Strong attention to detail
Previous hotel experience, luxury or Forbes experience preferred
Ability to work flexible schedules, including nights, weekends and holidays is required
Physical demands: Ability to lift 25 pounds on a regular basis and prolonged extended periods of standing

What We Offer You

Multiple benefit plans to suit your needs
Paid Time Off
401K
Opportunities for advancement
Positive and respectful work environment where diversity is valued
Generous employee discounts on dining, retail, amusements, and hotels
Community volunteer opportunities
Complimentary parking and colleague meal

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

Posted Salary Range

USD $16.00 - USD $16.00 /Hr.

Seniority level