Luxury Club Lounge Concierge

Landry's; Houston (TX); Híbrido; USD 21.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Benefits plans

Paid time off

401K

Advancement opportunities

Diversity and respect in the workplace

Employee discounts on dining, retail,

Volunteer opportunities

Free parking and colleague meals

Descripción de la vacante

The Post Oak Hotel in Houston is seeking a Club Lounge Attendant to welcome and assist all guests entering and utilizing the Club Lounge, while adhering to proper standards and Forbes Five-Star service requirements.

The Club Lounge Attendant will perform concierge duties for Club Level guests, handle local recommendations, restaurant and activity bookings, and maintain an immaculately clean, luxurious Club environment, collaborating with management to exceed guests’ expectations.

Formación

• Hospitality degree or certification preferred.
• 3 years of concierge or hospitality experience preferred.
• Ability to work flexible schedules including nights, weekends and holidays.

Responsabilidades

• Perform concierge duties for Club Level guests including local recommendations and bookings.
• Assist guests with administrative tasks such as printing, copies, faxing, scanning, directions and boarding passes.
• Present and explain menu offerings and wine lists; maintain food and beverage presentation.
• Maintain an immaculately clean and luxurious Club environment.
• Resolve guest issues in a pleasant, empowered and prompt manner.
• Communicate with management and other departments to exceed guest expectations.
• Build insightful guest profiles and promote hotel programs.
• Be knowledgeable about The Post Oak and its services.

Conocimientos

Attention to detail

Schedule flexibility

Communication skills

Educación

Hospitality degree or certification

Descripción del empleo

The Post Oak Hotel in Houston is seeking a Club Lounge Attendant to welcome and assist all guests entering and utilizing the Club Lounge, while adhering to proper standards and Forbes Five-Star service requirements.

The Club Lounge Attendant will perform concierge duties for Club Level guests, handle local recommendations, restaurant and activity bookings, and maintain an immaculately clean, luxurious Club environment, collaborating with management to exceed guests’ expectations.