Club Level Concierge & Amenity Specialist

AKA Hotels + Hotel Residences; Philadelphia (Philadelphia County); On-site; USD 21,000 - 30,000; Full time

Job summary

AKA Hotels + Hotel Residences in Philadelphia is seeking a friendly, detail-oriented Club Level Associate to engage residents and manage daily tasks. You will handle reservations for activities, assist with events, and provide outstanding service while maintaining safety and cleanliness.

This role requires at least one year in hospitality, a high school diploma, and flexibility to work nights, weekends and holidays. Join a team with over a century of hospitality history.

Qualifications

• One year hospitality experience.
• High school degree or equivalent.
• Flexibility with nights, weekends and holidays.
• Meticulous attention to detail.

Responsibilities

• Engage residents with an upbeat can-do attitude.
• Complete daily shift reports and transfer information to the next shift.
• Introduce property services to possible members and new residents.
• Maintain Club Level reservations for activities (golf, private dining, fitness).
• Keep the Club Level area clean, safe, and well organized.
• Assist in setting up special events.
• Build relationships with new and existing clients.
• Maintain safety standards and comply with regulations.
• Maintain an attractive bar display and ensure cleanliness.
• Restock snacks and beverages as needed.

Skills

Hospitality experience

Motivational

Verbal communication

Written communication

Manageability

Education

High school degree or equivalent

Job description

AKA Hotels + Hotel Residences in Philadelphia is seeking a friendly, detail-oriented Club Level Associate to engage residents and manage daily tasks. You will handle reservations for activities, assist with events, and provide outstanding service while maintaining safety and cleanliness.

This role requires at least one year in hospitality, a high school diploma, and flexibility to work nights, weekends and holidays. Join a team with over a century of hospitality history.