Upscale Front Desk Concierge — Guest Experience & Safety

Stratton Amenities; Pennsylvania; Sur place; USD 32 000 - 46 000; Plein temps

Résumé du poste

Stratton Amenities in Philadelphia, PA, seeks engaging, energetic professionals to provide outstanding service for residents and guests in luxury high-rise properties. The role requires weekend availability and a focus on hospitality, safety, and seamless guest experiences.

Greet visitors, anticipate needs, log packages, and maintain impeccable standards while coordinating with residents, vendors, and contractors. This is a customer-focused position in a fast-paced, upscale setting.

Qualifications

• At least two years of hospitality or upscale customer service experience.
• Excellent verbal and written communication.
• Self-motivated with a proactive, positive attitude.

Responsabilités

• Greet and direct residents and visitors with a pleasant attitude.
• Provide anticipatory service and ensure smooth accommodations.
• Cultivate relationships with residents, vendors and contractors.
• Log guest packages and perform package audits.
• Monitor lobby and surveillance for resident safety.
• Walk the premises to uphold high standards.
• Work flexible schedules including nights, weekends and holidays.

Connaissances

Weekend availability

Communication skills

Problem solving

Ownership mindset

Active listening

Hospitality experience

Interpersonal skills

Organized / self-motivated

Professional appearance

Decision making under pressure

Description du poste

Stratton Amenities in Philadelphia, PA, seeks engaging, energetic professionals to provide outstanding service for residents and guests in luxury high-rise properties. The role requires weekend availability and a focus on hospitality, safety, and seamless guest experiences.

Greet visitors, anticipate needs, log packages, and maintain impeccable standards while coordinating with residents, vendors, and contractors. This is a customer-focused position in a fast-paced, upscale setting.