Club General Manager: Golf & Guest Experience Leader

Troon; Smyrna (DE); In loco; USD 120.000 - 180.000; Tempo pieno

Vantaggi offerti da questo lavoro

Healthcare Benefits – Medical, Dental,

401(k) with employer match

Paid time off

Descrizione del lavoro

Garrisons Lake Golf Club in Smyrna, Delaware, seeks an accomplished General Manager to lead all aspects of club operations and deliver an exceptional member and guest experience. You will drive financial performance, oversee budgets, and mentor department leaders.

The role requires strategic vision, strong communication, and a commitment to industry best practices, with PGA/LPGA Class A preferred. This is a key leadership position within Troon-affiliated operations.

Competenze

• Bachelor’s degree (BA) from a four-year college or university; or 1–2 years related experience and/or training; or equivalent combination of education and experience.
• Multi-course facilities may require more experience. (from the HTML)

Mansioni

• Provide overall leadership and strategic direction for all club operations, ensuring exceptional member and guest experience while maintaining the highest standards of service.
• Develop, manage, and monitor annual operating and capital budgets, business forecasts, financial reports, and key performance metrics to achieve revenue and profitability goals.
• Lead, mentor, and develop department leaders and associates through recruiting, hiring, onboarding, performance management, training, and professional development.
• Ensure compliance with all company policies, Human Resources procedures, safety standards, and applicable regulations.
• Oversee the maintenance, appearance, and long-term planning of all club facilities, grounds, and physical assets.
• Collaborate with department leaders to drive operational excellence across golf operations, food and beverage, agronomy, tournaments, and other club amenities.
• Partner with leadership on marketing, membership, and community engagement initiatives to promote club programs and drive business growth.
• Foster a collaborative, service-focused culture while building strong relationships with members, guests, associates, vendors, and the local community.
• Directly supervise department leaders.
• Maintain active involvement in industry organizations and pursue ongoing professional development to remain current on hospitality and industry best practices.

Conoscenze

Leadership

Budgeting

Staff development

HR compliance

Marketing

Community outreach

Operations management

Formazione

Bachelor’s degree (BA)

PGA/LPGA Class A preferred

Strumenti

Microsoft Office

Descrizione del lavoro

Garrisons Lake Golf Club in Smyrna, Delaware, seeks an accomplished General Manager to lead all aspects of club operations and deliver an exceptional member and guest experience. You will drive financial performance, oversee budgets, and mentor department leaders.

The role requires strategic vision, strong communication, and a commitment to industry best practices, with PGA/LPGA Class A preferred. This is a key leadership position within Troon-affiliated operations.