General Manager

Troon; Pageland (SC); On-site; USD 135,000 - 165,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) match

Paid time off

Bonus opportunities

Job summary

White Plains Golf Club, part of Troon, seeks a General Manager in Pageland, SC to lead golf operations, guest relations, and financial performance.

The role requires directing policies, supervising staff, and driving community engagement. Flexibility for nights, weekends and holidays is important; a four-year degree is preferred but not required, with significant supervisory experience expected.

Qualifications

• Minimum 5 years as General Manager or similar club leadership.
• Four-year college degree preferred but not required.
• Proficient with Word, Excel, Outlook and PowerPoint.
• Excellent written and oral communication required.
• Highly organized with strong attention to detail.
• Strong interpersonal and staff leadership skills.
• Ability to coordinate projects and delegate responsibilities.
• Ability to analyze and resolve complex problems.

Responsibilities

• Prepare and monitor annual budget and revenue goals.
• Review financial reports and take corrective action as needed.
• Establish personnel policies and employee training programs.
• Ensure HR procedures are followed by management staff.
• Develop and maintain an effective organizational plan.
• Attend workshops to stay updated on industry trends.
• Oversee maintenance of facilities and assets.
• Coordinate marketing to promote services to customers.
• Maintain high standards for food and beverage service.
• Interview, hire, train, and manage staff; address issues.
• Direct department teams and ensure proper orientation and training.
• Maintain reliable attendance.

Skills

Leadership

Communication

Organization

Staff management

Budgeting

Education

Bachelor's degree preferred

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Job description

White Plains Golf Club, located in Pageland, SC, is pleased to announce an excellent career opportunity for General Manager! We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing to grow their knowledge of club operations. As an associate of Troon, you’ll contribute to a global leader in community management.

Compensation

$150,000 annually

Overview

The General Manager will provide strategic leadership for all aspects of golf operations, guest experience, financial performance, staff development, and community engagement while helping shape the continued growth and success of this recreational destination. The General Manager will be responsible for directing and administering all aspects of the operation, including coordination and administration of the property’s policies and procedures. Previous supervisory experience is a requirement for the position.

Ideal candidates have flexible schedules with availability to work nights, weekends, and holidays, as needed.

Responsibilities

• Prepares and monitors annual budget, revenue goals and expenses as well as generating various (weekly, monthly, etc.) business volume forecasts.
• Monitors monthly and other financial reports/statements on a daily, weekly and monthly basis for the facility and takes effective corrective action when necessary.
• Establishes basic personnel policy and initiates and monitors policies relating to personnel actions and training along with professional development programs.
• Ensures all Human Resources procedures and policies are followed by management staff.
• Develops, maintains and administers a sound organizational plan and initiates improvements as necessary.
• Attends workshops and meetings to keep abreast of current information and developments.
• Oversees the care and maintenance of all the facility’s physical assets and each individual facility.
• Coordinates marketing programs to promote the facility’s services to potential customers.
• Ensures the highest standards for food and beverage service on property.
• Implements policies and procedures for multiple departments, including compliance of all company standards relating to quality of products and services.
• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
• Directly manages department members.
• Assures that each new Associate receives effective orientation and training.
• Develops and implements ongoing training programs.
• Regular and reliable attendance.

Education & Experience

• Prefer minimum 5 years related experience in as General Manager at a club.
• A four-year college degree preferred but not required.
• Must be proficient in the use of Microsoft Word, Excel, Outlook, and PowerPoint.
• Must possess excellent written and oral communication skills.
• Must be highly organized and efficient with a high attention to detail.
• Must have exceptional communication and interpersonal skills.
• Must possess the ability to coordinate projects and delegate responsibility.
• Ability to analyze and resolve complex problems.
• Ability to establish and maintain effective working relationships.

Benefits & Other Compensation

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits - Medical, Dental, and Vision coverage
• Retirement Benefits - 401(k) with employer match (19 years of age and older)
• Time Off - Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
• Additional Compensation - Eligibility for Bonuses

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan documents and company policies, which may be amended at the Company’s discretion.

About Troon

Troon started as one facility in 1990 and has since grown to become the world’s largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. For more information about the Troon Experience, please visit https://www.troon.com/.