Club General Manager — Golf Operations Leader

American Golf Corporation; Antelope Run (NM); On-site; USD 90,000 - 130,000; Full time

Job summary

Tanoan Country Club, part of American Golf Corporation, seeks a General Manager to lead all aspects of the club’s operations, member and guest experience, and financial performance. The role partners with leadership to execute the business plan, ensure service excellence, safety and accountability, and maintain strong community relations.

Key responsibilities include overseeing budgeting, revenue growth, staffing, and adherence to corporate standards, with a focus on strategic outreach and

Qualifications

• 4-year college degree or equivalent experience required.
• Minimum of 5 years of Manager experience in the golf industry.
• PGA or LPGA certification preferred.
• 1-2 years of experience managing food and beverage operations of $1M or more.
• 2-3 years of experience managing financials, including P&L statements.
• Proven ability to develop and execute financial and operational plans.
• Strong leadership, communication, and organizational skills.
• Experience with CRM systems, POS systems, and timekeeping platforms (ADP/Kronos preferred).
• Familiarity with collaboration tools such as MS Teams, Zoom, and Workplace.
• Working knowledge of social media platforms including LinkedIn, Facebook, Instagram, TikTok, and others.

Responsibilities

• Serve as the primary leader and ambassador for the club, fostering relationships with members, guests, associates, and the surrounding community.
• Maintain visibility and open communication through daily walkthroughs and regular engagement with members and guests.
• Address member and guest concerns promptly and professionally to drive satisfaction, retention, and loyalty.
• Operate the club in a fiscally responsible manner in alignment with budgets and ownership expectations.
• Oversee Profit & Loss performance, including revenue, labor, cost controls, and inventory management.
• Review financial reports, general ledger activity, accounts payable, and accounts receivable for accuracy and follow-up.
• Monitor inventory across merchandise, food, and beverage to balance service quality and cost efficiency.
• Drive revenue growth by leading sales, overseeing reservations, tee sheets, utilization, and pricing integrity.
• Analyze demand patterns and initiate promotional and demand-management strategies.
• Support membership growth, event sales, and utilization through strategic outreach and relationship building.
• Recruit, hire, train, and retain a diverse, high-performing management and hourly team.
• Provide coaching and performance feedback; take corrective action when necessary.
• Lead weekly department head meetings and bi-monthly all-staff meetings for alignment.
• Demonstrate professionalism, work ethic, and company values as a role model.

Skills

Leadership

Communication

Strategic Planning

Team Development

Budgeting

Education

4-year college degree

Tools

Microsoft Word

Excel

PowerPoint

CRM systems

POS systems

Kronos

MS Teams

Zoom

Workplace

Job description

Tanoan Country Club, part of American Golf Corporation, seeks a General Manager to lead all aspects of the club’s operations, member and guest experience, and financial performance. The role partners with leadership to execute the business plan, ensure service excellence, safety and accountability, and maintain strong community relations.

Key responsibilities include overseeing budgeting, revenue growth, staffing, and adherence to corporate standards, with a focus on strategic outreach and