General Manager

Troon; Smyrna (DE); Presencial; USD 120.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare Benefits – Medical, Dental,

401(k) with employer match

Paid time off

Descripción de la vacante

Garrisons Lake Golf Club in Smyrna, Delaware, seeks an accomplished General Manager to lead all aspects of club operations and deliver an exceptional member and guest experience. You will drive financial performance, oversee budgets, and mentor department leaders.

The role requires strategic vision, strong communication, and a commitment to industry best practices, with PGA/LPGA Class A preferred. This is a key leadership position within Troon-affiliated operations.

Formación

• Bachelor’s degree (BA) from a four-year college or university; or 1–2 years related experience and/or training; or equivalent combination of education and experience.
• Multi-course facilities may require more experience. (from the HTML)

Responsabilidades

• Provide overall leadership and strategic direction for all club operations, ensuring exceptional member and guest experience while maintaining the highest standards of service.
• Develop, manage, and monitor annual operating and capital budgets, business forecasts, financial reports, and key performance metrics to achieve revenue and profitability goals.
• Lead, mentor, and develop department leaders and associates through recruiting, hiring, onboarding, performance management, training, and professional development.
• Ensure compliance with all company policies, Human Resources procedures, safety standards, and applicable regulations.
• Oversee the maintenance, appearance, and long-term planning of all club facilities, grounds, and physical assets.
• Collaborate with department leaders to drive operational excellence across golf operations, food and beverage, agronomy, tournaments, and other club amenities.
• Partner with leadership on marketing, membership, and community engagement initiatives to promote club programs and drive business growth.
• Foster a collaborative, service-focused culture while building strong relationships with members, guests, associates, vendors, and the local community.
• Directly supervise department leaders.
• Maintain active involvement in industry organizations and pursue ongoing professional development to remain current on hospitality and industry best practices.

Conocimientos

Leadership

Budgeting

Staff development

HR compliance

Marketing

Community outreach

Operations management

Educación

Bachelor’s degree (BA)

PGA/LPGA Class A preferred

Herramientas

Microsoft Office

Descripción del empleo

Garrisons Lake Golf Club
Smyrna, DE 19977, USA

Description

Garrisons Lake Golf Club, located in Smyrna, Delaware, is pleased to announce an excellent career opportunity for General Manager! We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing to grow their knowledge of golf club operations. As an associate of Troon, you’ll contribute to a global leader in golf and community management.

The General Manager is responsible for the overall leadership, strategic direction, and day-to-day operations of the club. This executive role oversees all aspects of the facility, ensuring an exceptional member and guest experience while driving operational excellence, financial performance, and team development. The General Manager serves as the primary ambassador for the club, fostering strong relationships with members, guests, associates, and the surrounding community.

• Provide overall leadership and strategic direction for all club operations, ensuring exceptional member and guest experience while maintaining the highest standards of service.
• Develop, manage, and monitor annual operating and capital budgets, business forecasts, financial reports, and key performance metrics to achieve revenue and profitability goals.
• Lead, mentor, and develop department leaders and associates through recruiting, hiring, onboarding, performance management, training, and professional development.
• Ensure compliance with all company policies, Human Resources procedures, safety standards, and applicable regulations.
• Oversee the maintenance, appearance, and long-term planning of all club facilities, grounds, and physical assets.
• Collaborate with department leaders to drive operational excellence across golf operations, food and beverage, agronomy, tournaments, and other club amenities.
• Partner with leadership on marketing, membership, and community engagement initiatives to promote club programs and drive business growth.
• Foster a collaborative, service-focused culture while building strong relationships with members, guests, associates, vendors, and the local community.
• Directly supervise department leaders.
• Maintain active involvement in industry organizations and pursue ongoing professional development to remain current on hospitality and industry best practices.
• This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Education/Experience:

• Bachelor’s degree (BA) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. (Multi-course facilities may require more experience.)

Physical Demands:

• Regularly stands, walks and sits. Occasionally may climbs, balances, stoops, kneels, crawls, crouches, tastes or smells. Regularly uses hands to finger, feel or handle, reaches with arms and hands, talks or hears. Occasionally lifts up to 50 pounds.
• Occasionally works in outdoor weather conditions. Noise level is moderate.

Certificates/Licenses:

• Class A member of PGA/LPGA member preferred

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Knowledge of Microsoft Office applications.

Benefits & Other Compensation:
This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more at www.troon.com .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.