Club Concierge & Member Experience Pro

Invited Clubs; Norfolk (VA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Short-term and long-term disability insurance

401(k) retirement savings plan

Paid time off and leave programs

Job summary

Invited Clubs in Norfolk, Virginia, is seeking a dedicated Concierge to enhance member satisfaction by providing exceptional service. The role includes managing calls, reservations, and member communications while promoting club events and fostering connections.

Candidates should have at least a high school diploma and a service-oriented attitude. An inclusive and dynamic workplace awaits those who thrive in hospitality.

Join our team at Invited Clubs to help create unforgettable experiences for our members.

Qualifications

• A minimum of 1 year of experience in hospitality or a customer-facing role.
• Professional and welcoming phone demeanor.
• Ability to work under pressure and manage multiple tasks.

Responsibilities

• Manage phone calls, reservations, and inquiries.
• Create warm welcomes and fond farewells for members.
• Promote club events and services.

Skills

Customer service orientation

Strong communication skills

Organizational skills

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Outlook, Excel)

Telephone

Job description

Invited Clubs in Norfolk, Virginia, is seeking a dedicated Concierge to enhance member satisfaction by providing exceptional service. The role includes managing calls, reservations, and member communications while promoting club events and fostering connections.

Candidates should have at least a high school diploma and a service-oriented attitude. An inclusive and dynamic workplace awaits those who thrive in hospitality.

Join our team at Invited Clubs to help create unforgettable experiences for our members.