Hotel Club Concierge Attendant – Guest Services Pro

Commonwealth Commercial, LLC; Norfolk (VA); On-site; USD 16,000 - 23,000; Full time

Job summary

Marriott Norfolk Waterside in Norfolk, VA seeks an M CLUB Concierge Attendant to support the daily operation of the Concierge Club. You will greet guests, maintain cleanliness, and provide prompt service while contributing to hotel goals.

The role requires 1–2 years in customer service, computer skills, and strong English communication. Duties include serving beverages, stocking supplies, and assisting in special requests. On-site position with a professional image expected.

Qualifications

• Experience delivering high-quality guest service in a hospitality setting.
• Ability to communicate clearly in English and understand guest needs.
• Comfort with computer-based system usage and guest information management.

Responsibilities

• Welcome guests according to standards and address service needs.
• Monitor lounge for seating, safety, and guest wellbeing.
• Open and close duties; maintain bar area and stock supplies.

Skills

Customer Service

English Proficiency

Hospitality Experience

Computer Skills

Education

High School Diploma or GED

Tools

Hotel Systems

Job description

Marriott Norfolk Waterside in Norfolk, VA seeks an M CLUB Concierge Attendant to support the daily operation of the Concierge Club. You will greet guests, maintain cleanliness, and provide prompt service while contributing to hotel goals.

The role requires 1–2 years in customer service, computer skills, and strong English communication. Duties include serving beverages, stocking supplies, and assisting in special requests. On-site position with a professional image expected.