Cloud SMB Account Manager - Grow Existing Customer Portfolio

Google; Austin (TX); On-site; USD 99,000 - 143,000; Full time

Job summary

Google Cloud SMB Account Manager is responsible for developing and growing the business with small and mid-sized customers worldwide. You will manage a portfolio of Google Cloud customers, build strong relationships with key stakeholders, and collaborate with partners to expand adoption of Google Cloud services.

The role emphasizes customer success, cross-sell, and strategic account planning. US-based position; working location options include Atlanta, GA and Austin, TX, with opportunities to

Qualifications

• Bachelor's degree or equivalent practical experience.
• 7 years of experience in sales, building client relationships, or account management.
• Technology sales experience focused on developing relationships with current business customers and growing their spend.

Responsibilities

• Manage a portfolio of existing Google Cloud customers to maintain and grow their existing business.
• Work with business partners to generate business opportunities within their customer base.
• Identify opportunities to advocate for other parts of the Google product and services portfolio.
• Share customer feedback with Product and Marketing to improve the overall customer experience.

Skills

Sales experience

Account management

Relationship building

Tech sales

Education

Bachelor's degree

Tools

CRM software

Job description

Google Cloud SMB Account Manager is responsible for developing and growing the business with small and mid-sized customers worldwide. You will manage a portfolio of Google Cloud customers, build strong relationships with key stakeholders, and collaborate with partners to expand adoption of Google Cloud services.

The role emphasizes customer success, cross-sell, and strategic account planning. US-based position; working location options include Atlanta, GA and Austin, TX, with opportunities to