Account Manager IV, Small/Medium Businesses, Google Cloud

Google; Austin (TX); On-site; USD 99,000 - 143,000; Full time

Job summary

Google Cloud SMB Account Manager is responsible for developing and growing the business with small and mid-sized customers worldwide. You will manage a portfolio of Google Cloud customers, build strong relationships with key stakeholders, and collaborate with partners to expand adoption of Google Cloud services.

The role emphasizes customer success, cross-sell, and strategic account planning. US-based position; working location options include Atlanta, GA and Austin, TX, with opportunities to

Qualifications

• Bachelor's degree or equivalent practical experience.
• 7 years of experience in sales, building client relationships, or account management.
• Technology sales experience focused on developing relationships with current business customers and growing their spend.

Responsibilities

• Manage a portfolio of existing Google Cloud customers to maintain and grow their existing business.
• Work with business partners to generate business opportunities within their customer base.
• Identify opportunities to advocate for other parts of the Google product and services portfolio.
• Share customer feedback with Product and Marketing to improve the overall customer experience.

Skills

Sales experience

Account management

Relationship building

Tech sales

Education

Bachelor's degree

Tools

CRM software

Job description

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Atlanta, GA, USA; Austin, TX, USA.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 7 years of experience in one or more of the following: sales, building client relationships, or account management.
• Technology sales experience focused on developing relationships with current business customers and growing their spend.

Preferred qualifications:

• Experience with, and a passion for, cloud computing.
• Experience managing multiple tasks with shifting priorities and varying deadlines.

About The Job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

The Google Cloud Small/Medium Businesses (SMB) team focuses on working with small and medium-sized businesses, startups, and digital native customers. As an Account Manager, you will help to develop the business, bring Google's portfolio into SMB companies around the world, and manage complex customer and stakeholder relationships with ease.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $99000 - $143000 (USD) + 66.67% bonus target + equity + benefits

Responsibilities

Learn more about benefits at Google .

• Manage a portfolio of existing Google Cloud customers to maintain and grow their existing business.
• Work with business partners to generate business opportunities within their customer base.
• Identify opportunities to advocate for other parts of the Google product and services portfolio.
• Share customer feedback with Product and Marketing to improve the overall customer experience.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .