Cloud Platform Reliability Engineer

Verint Systems, Inc.; Lincoln (NE); On-site; USD 110,000 - 150,000; Full time

Job summary

Verint Systems Inc. is seeking a highly skilled Cloud Operations Engineer to join our Cloud Operations team.

This role supports the management of the Cloud Infrastructure that runs our product portfolio and ensures availability of the underlying platforms. The ideal candidate is passionate about systems administration, knowledgeable across providing support to internal and external clients, and excited to contribute to a culture of modern technology, security, documentation, reliability, and

Qualifications

• 3 years in Cloud Operations and Systems Administration with cloud platforms.
• Bachelor’s degree in computer science or related study or equivalent work experience in lieu of a degree
• 3 years experience managing Windows and Linux solutions
• Strong experience collaborating with cross-functional stakeholders
• 3 years experience working in Windows Server administration and cloud platforms
• 3 years experience working with Web-Based solutions including WebLogic and Tomcat
• Working knowledge of Operating Systems Management (Windows/Linux) SQL Server, Networking Principles, Telephony systems, and Systems Administration best practices
• Experience dealing directly with clients in a support, project, or delivery role
• 2 years experience working in ITIL Framework including Incident, Problem and Change Management
• Ability to work effectively in a distributed, collaborative environment

Responsibilities

• Support and maintain production infrastructure across Verint cloud products and their underlying platforms.
• Troubleshoot incidents in the Cloud Infrastructure.
• Upgrade and modify infrastructure to support client and business needs.

Skills

Cloud Ops

Systems Admin

Cross-functional

Client support

Distributed teamwork

Security awareness

Education

Bachelor’s degree in computer science or related field

Tools

JIRA

Confluence

ServiceNow

AWS

Azure

GCP

WebLogic

Tomcat

Datadog

Windows Server

Linux

SQL Server

Job description

Verint Systems Inc. is seeking a highly skilled Cloud Operations Engineer to join our Cloud Operations team.

This role supports the management of the Cloud Infrastructure that runs our product portfolio and ensures availability of the underlying platforms. The ideal candidate is passionate about systems administration, knowledgeable across providing support to internal and external clients, and excited to contribute to a culture of modern technology, security, documentation, reliability, and