Cloud Ops Engineer: 24/7 Infra Reliability & Modernization

Verint Systems, Inc.; Montpelier (VT); On-site; USD 100,000 - 140,000; Full time

Job summary

Verint Systems, Inc. is seeking a Cloud Operations Engineer to join our global team. You will manage production infrastructure across our product portfolio, troubleshoot cloud incidents, and upgrade platforms to meet client and business needs.

As part of a distributed organization, you will provision new environments, collaborate with Support, Engineering, and Professional Services, and contribute to security, reliability, and continual improvement initiatives. This role supports 24/7 operations.

Qualifications

• 3+ years in Cloud Operations and Systems Administration.

Responsibilities

• Support and maintain production environment infrastructure across the Verint portfolio.

Skills

Cloud Operations

Systems Administration

Cross-functional collaboration

Client support experience

Incident/Change Management

ITIL Familiarity

Windows Server administration

Linux administration

Education

Bachelor's degree in Computer Science or related field

Tools

JIRA

Confluence

ServiceNow

AWS

Azure

GCP

Windows Server

Linux

SQL Server

Deployment Pipelines

Job description

Verint Systems, Inc. is seeking a Cloud Operations Engineer to join our global team. You will manage production infrastructure across our product portfolio, troubleshoot cloud incidents, and upgrade platforms to meet client and business needs.

As part of a distributed organization, you will provision new environments, collaborate with Support, Engineering, and Professional Services, and contribute to security, reliability, and continual improvement initiatives. This role supports 24/7 operations.