Cloud Operations Lead: AWS, Data Platforms & DevOps
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Job summary
USP is seeking a Cloud Operations Senior Manager to drive strategy, reliability, and optimization of AWS cloud services, data platforms, ETL workloads, and Acquia/Drupal environments. You will lead incident response, automation, and governance to deliver secure, scalable, and cost-efficient platforms in a global setting.
Responsibilities include architecture leadership, monitoring, and collaboration with cybersecurity, architecture, and business teams to align cloud operations with enterprise
Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
- 10+ years of AWS cloud experience with 4-5 years in Senior Cloud Engineer / Architect role.
- 5+ years of management experience leading technical teams.
- AWS Solutions Architect Professional or AWS DevOps Engineer Professional or equivalent.
- AWS Cloud Operations expertise—managing production environments, compute, storage, networking, security, monitoring, capacity, resiliency, backup, and cost optimization.
- Terraform, CloudFormation, scripting, and automation to improve consistency and scalability.
- DevOps, CI/CD practices, release automation, and version control.
- Monitoring and troubleshooting with CloudWatch and observability tools.
- Acquia Cloud and Drupal platform support, performance, security patching, releases, and CDN integration.
- ITIL processes including Incident, Problem, Change, and Knowledge Management; ITSM tooling like ServiceNow.
Responsibilities
- Lead AWS Cloud Operations with availability, performance, security, scalability, resilience, and capacity management.
- Provide Cloud Architecture Leadership to ensure alignment with enterprise standards and cost-effectiveness.
- Manage Data Platforms & ETL Reliability for reliable, secure data processing.
- Oversee Acquia & Drupal Platform Operations for enterprise and customer-facing services.
- Drive Reliability, Monitoring & Incident Management with root-cause analysis and continuous improvement.
- Advance Automation & DevOps practices with IaC, CI/CD, and automation.
- Ensure Security, Governance & Compliance with security controls and regulatory requirements.
- Optimize Cloud Financial Management with cost transparency and forecasting.
- Lead Service Management & Operational Excellence with ITIL-aligned processes and documentation.
- Develop High-Performing Teams & Partnerships with stakeholders, architects, developers, vendors.
Skills
Education
Tools
Job description
USP is seeking a Cloud Operations Senior Manager to drive strategy, reliability, and optimization of AWS cloud services, data platforms, ETL workloads, and Acquia/Drupal environments. You will lead incident response, automation, and governance to deliver secure, scalable, and cost-efficient platforms in a global setting.
Responsibilities include architecture leadership, monitoring, and collaboration with cybersecurity, architecture, and business teams to align cloud operations with enterprise
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