Cloud Infrastructure Engineer II — VMware & On-Call

11:11 Systems; United States; On-site; USD 77,000 - 95,000; Full time

Benefits offered by this job

Comprehensive healthcare plan options

Retirement plan with company match

Life, other supplemental insurances

Paid time off and company holidays

New Parent Leave

Wellness programs

Job summary

11:11 Systems is seeking an experienced Cloud Operations Engineer L2 to manage its cloud compute systems. The role focuses on optimization, implementation, and maintenance of cloud infrastructure, capacity planning, cluster provisioning, fleet management, and escalation handling.

Reporting to the Manager of Cloud Operations, this full-time position emphasizes detail and continuous improvement. The compensation range is $77,000 to $95,000 annually, with potential variable incentives.

Qualifications

• Bachelor’s degree or equivalent work experience in a technical field.
• 4+ years hands-on VMware administration experience.
• VMware VCP or VCAP certification preferred.
• Experience with VMware management tools: vCenter, vCloud Director, NSX.
• Backup/DR experience with Veeam and Zerto preferred.
• Understanding of BaaS, IaaS, DRaaS and global data centers.
• Eligible to work in the United States without visa sponsorship.

Responsibilities

• Own and manage all aspects of 11:11’s cloud compute systems.
• Provision clusters, monitor alerts, and manage environment capacity.
• Serve as escalation engineer for customer problems and after-hours rotations.
• Provide escalation support to Level I Cloud Operations Engineers.
• Develop and report KPIs for cloud capacity (CPU/memory/storage).
• Ensure timely, professional responses to escalated tickets.
• Follow 11:11 best practices for cloud compute systems management.
• Deliver superior customer service while upholding company ethics and values.
• Handle company data per data handling policies; participate in compliance training.

Skills

VMware administration

Enterprise experience

Education

Bachelor’s degree in technical discipline

VMware VCP/VCAP certification (preferred)

Tools

vCenter

vCloud Director

VMware Configuration Manager

NSX

Veeam

Zerto

Job description

11:11 Systems is seeking an experienced Cloud Operations Engineer L2 to manage its cloud compute systems. The role focuses on optimization, implementation, and maintenance of cloud infrastructure, capacity planning, cluster provisioning, fleet management, and escalation handling.

Reporting to the Manager of Cloud Operations, this full-time position emphasizes detail and continuous improvement. The compensation range is $77,000 to $95,000 annually, with potential variable incentives.