Cloud Operations Engineer II (VMware & On-Call)

11:11 Systems Inc.; United States; A distancia; USD 77.000 - 95.000; Jornada completa

Descripción de la vacante

11:11 Systems Inc. is seeking an experienced Cloud Operations Engineer L2 to manage and optimize the company’s cloud compute systems.

The role involves capacity planning, cluster provisioning, fleet management, alert monitoring, and after-hours on-call escalation as part of the Cloud Operations team. The ideal candidate has 4+ years of hands-on VMware administration experience, familiarity with vCenter/vCloud Director/NSX, and knowledge of backup/DR solutions like Veeam and Zerto.

Formación

• Bachelor’s degree or equivalent technical experience required.
• 4+ years hands-on VMware administrator experience.
• VCP/VCAP certifications preferred.
• Experience with VMware management tools (vCenter, vCloud Director, NSX) preferred.
• Knowledge of backup/DR solutions (Veeam, Zerto) and cloud infra (BaaS/IaaS/DRaaS).

Responsabilidades

• Own cloud compute systems and manage capacity (hosts, CPU/memory).
• Handle alert monitoring, escalation and on-call rotations.
• Provide escalation support to Level I Engineers and customer tickets.
• Track KPIs for cloud capacity and performance.
• Follow company policies and best practices for cloud operations.
• Deliver strong customer service and collaborate with teams.

Conocimientos

VMware administration

Cloud operations

Capacity planning

Escalation handling

Educación

Bachelor’s degree in technical discipline

VMware certification (VCP/VCAP) preferred

Herramientas

vCenter

vCloud Director

NSX

VMware Configuration Manager

Descripción del empleo

11:11 Systems Inc. is seeking an experienced Cloud Operations Engineer L2 to manage and optimize the company’s cloud compute systems.

The role involves capacity planning, cluster provisioning, fleet management, alert monitoring, and after-hours on-call escalation as part of the Cloud Operations team. The ideal candidate has 4+ years of hands-on VMware administration experience, familiarity with vCenter/vCloud Director/NSX, and knowledge of backup/DR solutions like Veeam and Zerto.