Cloud Infra Technician – AWS Data Center

Amazon; Berwick (Columbia County); On-site; USD 42,705 - 71,635; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Employee Assistance Program

Job summary

Amazon in the United States is seeking a data center technician to maintain and troubleshoot server hardware and network components across multiple facilities. You will be a key part of ensuring high availability for AWS services and will engage with engineers, vendors, and contractors as needed.

The role emphasizes on-site hardware support, incident resolution, and contributing to operational improvements while complying with safety guidelines and relocation may be required.

Qualifications

• 1+ years of computer networking experience.
• 1+ years of Linux operating systems experience.
• Experience with computer hardware troubleshooting and repair.

Responsibilities

• Take ownership of technical issues across data center environments and drive resolution.
• Serve as primary contact for internal and external stakeholders.
• Participate in on-call rotations and maintenance windows.
• Contribute to documentation and process improvements.
• Assist in interviewing, training, and onboarding new team members.

Skills

Networking

Linux

Hardware troubleshooting

Incident response

Education

Bachelor's degree in Information Technology/Computer Science

Job description

Amazon in the United States is seeking a data center technician to maintain and troubleshoot server hardware and network components across multiple facilities. You will be a key part of ensuring high availability for AWS services and will engage with engineers, vendors, and contractors as needed.

The role emphasizes on-site hardware support, incident resolution, and contributing to operational improvements while complying with safety guidelines and relocation may be required.