AWS Data Center Technician — Keep the Cloud Running

Amazon Web Services (AWS); Hamlet (NC); On-site; USD 43,000 - 75,000; Full time

Job summary

Amazon Data Services, Inc. is seeking a Data Center Technician to install and maintain server racks, diagnose hardware and network issues, and participate in on-call rotations to ensure data center availability.

The role requires travel between data center sites, on-site problem solving, and collaboration with a diverse team of engineers, vendors, and operations staff. Expect shift work and potential assignments to new or developing facilities.

Qualifications

• Ability to travel to or commute between data center locations as needed.
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational.
• Travel frequency will vary based on business needs and operational status of assigned facility.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services.
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to interview, train and onboard new team members

Job description

Amazon Data Services, Inc. is seeking a Data Center Technician to install and maintain server racks, diagnose hardware and network issues, and participate in on-call rotations to ensure data center availability.

The role requires travel between data center sites, on-site problem solving, and collaboration with a diverse team of engineers, vendors, and operations staff. Expect shift work and potential assignments to new or developing facilities.