Cloud Data Center Technician - On-Call & Travel

Amazon Inc.; Boardman (OR); On-site; USD 39,000 - 68,000; Full time

Benefits offered by this job

Relocation stipend

Job summary

Amazon Data Services, Inc. in Oregon is seeking a Data Center Technician to support the AWS infrastructure.

You will perform server rack installations, hardware break-fix, and troubleshoot network issues to ensure continuous service availability across multiple data centers. This role requires travel within and outside the regional work area, on-call duties, and the ability to work independently or with a team while contributing to documentation and process improvements for a reliable global

Qualifications

• 2+ years of computer hardware troubleshooting and repair experience.
• 1+ years of computer networking experience.
• High school or equivalent diploma.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to train and onboard new team members

Skills

Hardware troubleshooting

Networking

Education

High school diploma

Job description

Amazon Data Services, Inc. in Oregon is seeking a Data Center Technician to support the AWS infrastructure.

You will perform server rack installations, hardware break-fix, and troubleshoot network issues to ensure continuous service availability across multiple data centers. This role requires travel within and outside the regional work area, on-call duties, and the ability to work independently or with a team while contributing to documentation and process improvements for a reliable global