Cloud Data Center Technician - On-Call & 24/7 Ops

Amazon

Glendale (AZ)

On-site

USD 43,000 - 74,000

Full time

4 days ago
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Job summary

Amazon is seeking a Data Center Technician in Arizona to maintain the heart of our cloud infrastructure. You will install server racks, diagnose hardware and network issues, and assist in incident response to keep AWS services available.

The role involves on-call rotations, physical work, and collaboration with engineers and operations staff to uphold safety and reliability across data centers.

Qualifications

  • 2+ years of computer/server hardware troubleshooting.
  • 2+ years of L1/L2 networking troubleshooting.
  • Willingness to work on-call and shift rotations.

Responsibilities

  • Performing server rack installations and hardware break-fix.
  • Troubleshooting network issues and responding to incidents.
  • Serving as primary contact for engineers, vendors and contractors.
  • Participating in on-call duties and scheduled maintenance.
  • Contributing to documentation and process improvements.

Skills

Hardware troubleshooting
Networking
On-call experience

Education

Bachelor's degree in IT/related field

Job description

Amazon is seeking a Data Center Technician in Arizona to maintain the heart of our cloud infrastructure. You will install server racks, diagnose hardware and network issues, and assist in incident response to keep AWS services available.

The role involves on-call rotations, physical work, and collaboration with engineers and operations staff to uphold safety and reliability across data centers.

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