Cloud Data Center Technician (On-Call)

Amazon Inc.; Wharton (TX); On-site; USD 43,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Employee assistance program

Job summary

Amazon is hiring a Data Center Technician in Texas. You will perform server hardware diagnostics and repair, troubleshoot networking issues, and participate in on-call rotations to ensure continuous AWS service availability.

You will collaborate with software, hardware, and network engineers across AWS, contributing to documentation and process improvements while supporting 24/7 data center operations in multiple sites.

Qualifications

• 2+ years of computer/server hardware troubleshooting experience.
• 2+ years of computer layer 1/2 networking experience.
• Knowledge of network design, protocols and troubleshooting.
• Knowledge of Linux/Unix Administration.

Responsibilities

• Performing server rack installations, hardware break-fix and troubleshooting of network issues to maintain service availability.
• Serving as a primary contact point for internal and external stakeholders including engineers and vendors.
• Participating in on-call duties and scheduled maintenance/change management activities.
• Contributing to documentation and process improvements based on operational analysis.
• Training and onboarding of new team members.

Skills

Server hardware troubleshooting

Networking (Layer 1/2)

Network design & protocols

Linux/Unix administration

Education

Bachelor's degree in IT-related field

Job description

Amazon is hiring a Data Center Technician in Texas. You will perform server hardware diagnostics and repair, troubleshoot networking issues, and participate in on-call rotations to ensure continuous AWS service availability.

You will collaborate with software, hardware, and network engineers across AWS, contributing to documentation and process improvements while supporting 24/7 data center operations in multiple sites.