Cloud Data Center Technician – 24/7 Shifts & Travel

Amazon Inc.; Texas; Hybrid; USD 39,000 - 66,000; Full time

Job summary

Amazon Data Services, Inc. in Texas seeks a Data Center Technician for 24/7 operations across multiple data centers. You will install equipment, perform hardware break-fix, troubleshoot networking, and act as a primary contact for internal and external stakeholders.

Travel within and outside the region is required. Roles require lifting up to 40 pounds, working in noisy, elevated spaces, and long shifts including nights and weekends.

Qualifications

• High school diploma or equivalent.
• 1+ years of data center or IT hardware experience.
• 1+ years of computer/server hardware troubleshooting or related IT experience.

Responsibilities

• Perform server rack installations and hardware break-fix on components.
• Troubleshoot network issues and respond to incidents affecting service availability.
• Escalate to senior technicians when needed and coordinate with engineers and vendors.
• Contribute to documentation and process improvements based on analysis.
• Help train and onboard new team members.

Skills

Data center operations

Hardware troubleshooting

Willing to travel

Education

High school diploma

Job description

Amazon Data Services, Inc. in Texas seeks a Data Center Technician for 24/7 operations across multiple data centers. You will install equipment, perform hardware break-fix, troubleshoot networking, and act as a primary contact for internal and external stakeholders.

Travel within and outside the region is required. Roles require lifting up to 40 pounds, working in noisy, elevated spaces, and long shifts including nights and weekends.