Cloud Data Center Technician – 24/7 Operations & Travel

Amazon; Leesburg (VA); On-site; USD 39,000 - 68,000; Full time

Job summary

Amazon Data Services, Inc. in Leesburg, Virginia, is seeking a Data Center Technician to maintain 24/7 operations, install server racks, repair hardware, troubleshoot networks, and document procedures across facilities.

You will travel within the regional work area, work independently or as part of a team, and support 24/7 data center operations while ensuring safety and reliability for AWS infrastructure.

Qualifications

• 1+ years of computer/server hardware troubleshooting or related IT experience.
• Work a flexible schedule including weekends, nights, and holidays.
• High school or equivalent diploma.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to train and onboard new team members

Skills

Server hardware troubleshooting

Flexible schedule

Travel readiness

Education

High school diploma

Associate's degree in a relevant field

Job description

Amazon Data Services, Inc. in Leesburg, Virginia, is seeking a Data Center Technician to maintain 24/7 operations, install server racks, repair hardware, troubleshoot networks, and document procedures across facilities.

You will travel within the regional work area, work independently or as part of a team, and support 24/7 data center operations while ensuring safety and reliability for AWS infrastructure.