Cloud Data Center Technician - 24/7 On-Call Support

Amazon Inc.; Vicksburg (MS); On-site; USD 39,000 - 68,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Data Services, Inc. in the United States is seeking a Data Center Technician to maintain hardware and network systems across AWS data centers, ensuring continuous operation of cloud infrastructure that powers millions of services.

The role involves hardware diagnostics, on‑site repair, on‑call rotations, and travel between facilities in Mississippi. You will work shifts that cover days and nights to support 24/7 operations and meet demanding reliability standards.

Qualifications

• 1+ years of computer networking experience.
• 1+ years of Linux operating systems experience.
• Willingness to travel between data centers as needed.
• Ability to work a rotating shift including nights and weekends.

Responsibilities

• Perform server rack installations and hardware repairs to ensure service availability.
• Troubleshoot network issues and respond to operational incidents.
• Participate in on-call duties and scheduled maintenance.
• Contribute to documentation and process improvements.
• Assist in interviewing and onboarding new team members.

Skills

Networking experience

Linux operating systems

Hardware troubleshooting

On-call support

Education

Bachelor's degree in Information Technology, Computer Science, or a related field

Tools

Server hardware

Job description

Amazon Data Services, Inc. in the United States is seeking a Data Center Technician to maintain hardware and network systems across AWS data centers, ensuring continuous operation of cloud infrastructure that powers millions of services.

The role involves hardware diagnostics, on‑site repair, on‑call rotations, and travel between facilities in Mississippi. You will work shifts that cover days and nights to support 24/7 operations and meet demanding reliability standards.